2.4 - Google

Google

a. Integrations¶

Proficient in configuring service settings for Google Workspace apps (Gmail, Drive, Docs, Sheets, Slides) and integrating Google services with third-party applications. Experienced in managing API access, OAuth 2.0 clients, and Google Workspace Marketplace apps.

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i. Service Access Control¶

I configure application access settings by organisational unit (OU), enabling or disabling core services such as Gmail, Drive, Calendar, and Meet according to user roles. I manage third-party app integrations via the Google Workspace Marketplace.

ii. OAuth & API Scopes¶

I review and manage OAuth scopes and API permissions for third-party applications, ensuring authorisation is granted only to trusted apps, and revoke access promptly when necessary to safeguard organizational data.

iii. SSO with Third-Party Identity Providers¶

I configure SAML-based Single Sign-On (SSO) integrations for seamless enterprise application access. I manage certificate renewals, SAML metadata, and enforce SSO policies where applicable.

b. Security¶

Experienced in configuring and enforcing security settings and compliance policies, including data loss prevention (DLP), two-factor authentication (2FA), and password policies. Skilled in managing security alerts, monitoring audit logs, and implementing protective measures against threats.

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i. 2-Step Verification Enforcement¶

I enforce 2-Step Verification (2SV) policies for users and groups, requiring secure login methods such as mobile prompts, security keys, or backup codes. I monitor enrollment rates and assist users with recovery processes.

ii. Password Policies¶

I configure and enforce password strength and periodic change policies across organisational units (OUs), balancing security requirements with user convenience.

iii. Context-Aware Access¶

I implement context-aware access controls to restrict application access based on user identity, geographic location, or device security posture, safeguarding sensitive data while maintaining legitimate access.

c. User Management¶

Highly skilled in managing users and groups within the Google Admin Console, including creating and managing user accounts, groups, and organisational units (OUs). Proficient in configuring user settings, permissions, and access controls to ensure secure and efficient collaboration.

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i. User Provisioning & Lifecycle Management¶

I manage user accounts throughout their full lifecycle, from onboarding provisioning to suspension or deletion during offboarding. I ensure accurate configuration of user profiles, organisational units (OUs), roles, aliases, and recovery options.

ii. Bulk User Operations¶

I perform bulk user account management using CSV import/export tools and the Google Workspace Admin SDK when required, maintaining consistency and reducing manual effort across teams.

iii. Username Conventions & Policies¶

I enforce consistent naming conventions for email addresses, display names, and groups to enhance clarity and minimise errors within collaborative environments.

d. License & Subscription Management¶

Experienced in managing Google Workspace licenses and subscriptions, optimising allocations to align with user roles and organisational needs while ensuring cost-efficiency and compliance.

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i. License Allocation & Optimisation¶

I assign and reclaim Google Workspace licenses (Business, Enterprise, Education, etc.) based on user roles and usage needs, maximising cost efficiency and ensuring compliance with contractual terms.

ii. Third-Party Licenses & Add-Ons¶

I manage licenses for third-party add-ons and tools obtained from Marketplace apps, ensuring proper integration and alignment with user requirements.

e. Reporting & Auditing¶

Experienced in monitoring and reporting on Google Workspace activity to support governance, security, and operational efficiency.

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i. Audit Logs & Admin Insights¶

I monitor Admin Console audit logs to track user activities, login patterns, group modifications, and app access. I generate detailed reports on user behaviour, security incidents, and system usage to support compliance and accountability.

ii. Usage Reports & Adoption Metrics¶

I produce Google Workspace usage reports for core applications such as Gmail, Meet, and Drive. These insights help analyse adoption trends, identify training opportunities, and optimise license utilisation.

iii. Alert Center Monitoring¶

I actively monitor the Google Workspace Alert Center to identify suspicious logins, policy breaches, malware threats, and other security events, taking timely action to mitigate potential risks.

f. Email Administration¶

Skilled in managing Gmail configurations to ensure secure, compliant, and efficient email communication across the organisation.

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i. Routing & Compliance Rules¶

I configure Gmail routing, forwarding, and content compliance rules to meet organisational requirements, including auto-forwarding, sensitive data blocking, and appending legal disclaimers.

ii. Spam & Phishing Protection¶

I fine-tune anti-spam and phishing protections using attachment scanning, domain blacklists, and email authentication protocols such as SPF, DKIM, and DMARC to safeguard mail security.

iii. Email Delegation & Access¶

I manage Gmail delegation and third-party access for shared mailboxes and executive assistants, ensuring secure and compliant delegation workflows.

g. Data & App Governance¶

Experienced in enforcing data protection policies and managing app governance to balance security and productivity within Google Workspace.

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i. Drive Sharing Controls¶

I enforce Google Drive sharing policies, including restrictions on external sharing, file expiration settings, and link access controls, to protect sensitive information while enabling effective collaboration.

ii. Vault Configuration¶

I configure and manage Google Vault for data retention, eDiscovery, and legal holds across Gmail, Drive, Meet, and Chat, ensuring compliance with internal policies and legal regulations.

iii. App Management¶

I monitor the usage of Google Workspace applications, deploy approved add-ons, and restrict unapproved tools to mitigate risks to productivity and compliance.

h. Groups & Email Distribution¶

Proficient in managing Google Groups to facilitate email distribution, collaboration, and access control aligned with organisational policies.

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i. Group Creation & Permissions¶

I create and manage Google Groups for various purposes including email distribution, collaboration, and access control. I configure posting permissions, membership rules, and group visibility to comply with communication policies.

ii. Nested Groups & Access Control¶

I strategically utilise nested groups to manage complex permission scenarios for document sharing, calendar access, and application entitlements, reducing administrative overhead.

iii. Collaborative Inbox Management¶

I configure collaborative inboxes for support and operations teams by assigning roles such as manager and contributor, and enable tracking features to ensure shared responsibility and accountability.

i. Organizational Units¶

Experienced in designing and managing Organizational Units (OUs) within Google Workspace to enable structured, role-based policy enforcement and access control.

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i. Role-Based OU Design¶

I design and maintain a hierarchical OU structure that mirrors the organisation’s departments, roles, and business units, enabling granular control over services, applications, and security policies.

ii. Policy Inheritance & Exceptions¶

I configure OU-specific policies for service access (e.g., Gmail, Drive, Meet), leveraging policy inheritance and exceptions to balance security requirements with operational flexibility.